ClaimFlow
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AI CLAIMS INTELLIGENCE

Catch fraud before payout. Settle clean claims in seconds.

ClaimFlow is an AI-powered claims management platform built for Indian health insurers and TPAs — automating intake, document verification, and fraud scoring through the SENTINEL engine.

8–12%
of claim payouts lost to fraud annually (IRDAI estimate)
73%
of clean claims auto-approved, no adjuster touch
94%
of fraud patterns caught before payout
Auto-approval and fraud-detection figures reflect ClaimFlow's internal 250-case SIT/UAT testing (June 2026).
Product

One platform, three roles, one fraud engine

ClaimFlow sits on top of your existing claim intake — no rebuild required — and scores every claim through SENTINEL's multi-layer engine before it reaches an adjuster.

SENTINEL fraud engine

A multi-layer scoring system combining rule-based signals, OCR cross-validation, hospital verification, and ML — every score comes with a full audit trail.

OCR bill verification

Every hospital bill is extracted, cross-checked, and reconciled against the claimed amount automatically — mismatches route straight to human review.

Sub-2-second auto-approval

Clean, verified claims settle automatically — under configurable guards your admin controls, so you always decide where the line is.

How it works

From claim to verdict, in four steps

1

Claim filed

Via web portal or WhatsApp — policyholder uploads bills and details.

2

Document extraction

OCR pulls amounts, hospital, diagnosis, and cross-checks against policy data.

3

SENTINEL scoring

Every layer scores the claim; a weighted composite produces a verdict.

4

Route or settle

Clean claims auto-approve; flagged claims go to an adjuster with full reasoning.

Who it's for

Built for TPAs and health insurers

Third Party Administrators

Plug SENTINEL into your existing claim intake as a fraud-intelligence layer. Handle more insurer volume without proportional adjuster hiring — you keep billing your clients as normal.

Health Insurers

Reduce fraud leakage and settlement time without replacing your claims system. Hosted in India, built for IRDAI-regulated workflows.

See SENTINEL on your own claims

Send a batch of anonymised past claims and we'll show you exactly what it catches — no commitment, 20 minutes.